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Relationship Managers – SME

KCB Bank

This is a Full-time position in Uganda posted March 6, 2022.

KCB Bank Jobs in Uganda Relationship Managers – SME Carreer opportunities in Uganda vacancies in KCB Bank at Uganda All Jobs in Uganda March 2022

# Job Description

To sell SME products and provide general business banking solutions to
customers while observing the policies, processes and procedures of KCB Bank.

Job Definition:
• Execute sales of SME assets, Liabilities and other product types as per
targets allocated by your SME Manager.
• To deal with customer queries, requests, instructions, suggestions/service
feedback and dissemination of information on bank products to both existing
and potential customers.
Facilitate the SME Centre’s Service Delivery to customers.
Handle Establishment of new and Variation of existing account relationships.
• Deal primarily with SME accounts.

Key Responsibilities:
• Selling bank products to new customers and cross selling to existing
customers.
• Handling establishment of new account relationships, Variations to the
existing relationships, Initial stages of credit matters, and Dissemination of
information relating to the Bank’s Products & Services.
• Deposit mobilization for the bank
• Credit cards/debit cards inquiries and encashment.
• Collect information from customers relating to account relationship.
• Initial interview of customers who require financial assistance/facilities
and direct them accordingly ensuring that relevant supporting documents are
obtained.
Doing Business banking returns, Sales returns, and relevant areas of the
Executive Summary.
• Sales calls and market intelligence gathering.
• Receive and solve or escalate both verbal and written customer complaints
noting to record them in the customer complaints register.
• Receiving, guiding and doing initial appraisal of loan applications
• Explaining and having customers sign letters of offer.
• Completing of the advance’s facilities books date applied,
approved/declined, date letter of offer signed, date draw down made, etc..

Objectives of your position for Next 12 months:
• Maintain/retain existing customer base.
• Market new business and carry out market intelligence.
• Increase revenue collection hence profitability.
• Aim at good audit rating above 75%
• Adherence to policies and procedures hence reduction of operational cost,
mitigate risks, frauds and forgeries.

Skills And Experience:
For the above position, the successful applicant should meet the following
criteria,
• University degree in relevant business discipline from a recognized and
reputable institution, Master’s degree is an added advantage.
At least 4 years’ experience in sales & service management in SME customer
lending requirements.
• Strong people management skills and thorough knowledge of banking products
and services, including wider understanding of the general SME banking
universe.
• Strong communications, negotiations, and interpersonal skills.
• Demonstrated ability to identify, analyse and structure SME customer lending
requirements.
• Demonstrable sound knowledge of digital financial services and their
relevance to SME.
• Persuasive ability, including strong communications, negotiations and
interpersonal skills with the ability to win Business.
• Team player and ability to work with minimum supervision.
• Solutions oriented mind set and creative thinking abilities.
• A good understanding of Risk, Compliance policies and procedures
Knowledge of current trends and best practice in Banking
• Excellent written and verbal communication skills with ability to network,
generate new business and develop strong

Apply Online Now



URL:: Link to Apply

[ **Submit your CV and Application on Company Website : Click Here**
]https://ug.kcbgroup.com/component/new_kcb_careers/career/55

**Closing Date** : 14th March. 2022

KCB Bank Jobs in Uganda Relationship Managers – SME Carreer opportunities in Uganda vacancies in KCB Bank at Uganda All Jobs in Uganda March 2022

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