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Regional Human Resources Coordinator and Operations Manager

American Bar Association

This is a Full-time position in Uganda posted January 28, 2022.

Regional Human Resources Coordinator and Operations Manager Jobs in American Bar Association Uganda vacancies in Uganda at American Bar Association

# Job Description

It will serve as ABA ROLI Africa Division’s Regional Human Resources HR
Coordinator at 80% of Level of Effort LOE. It will ensure effective and
efficient delivery of regional HR Operations within the Africa region. Working
directly with HR officers in ABA ROLI country offices, operations and/or
finance professionals and program staff, the Regional HR Coordinator will
provide strategic guidance and support in the areas of talent acquisition,
performance management, employee development and retention, employee benefits,
local compensation planning, key HR disciplinary processes, safeguarding,
proposal capture, program start-up and closure.
It will serve as ABA ROLI Uganda Operations Manager at 20% of Level of Effort
LOE. The Operations Manager provides operational management for ABA ROLI’s
office and activities in Uganda. Reporting to the Regional Deputy Director in
Washington DC, and in coordination with the field office senior staff and DC-
based program and operations staff, the Operations Manager handles the day-to-
day operations of ABA ROLI’s programs, including ABA ROLI staff and
contractors. The Operations Manager’s duties include ensuring compliance with
policies and procedures, logistics, transportation, procurement, and security;
overseeing administrative and finance staff; and managing materials and
supplies. The Operations Manager will support the financial oversight of sub-
grantees to ensure continued monitoring of the subgrantee program progress.
Under the guidance of the Regional Deputy Director, the Operations Manager
will provide support ABA ROLI programming in Uganda and Tanzania.

Reporting and Supervision:
For the Human Resources area of responsibility, the individual will report
to the HR Manager in the Washington DC, with a dotted line to the Africa
Division Director. This role will collaborate and interact regularly with the
Field Office Country Directors and COP, and HQ program teams for the region
they support.
For the Uganda Operations Management area of responsibility, the individual
will report to the Africa Division Regional Deputy Director in Washington, DC.
The position will supervise the Field Financial Manager FFM and other office
staff as appropriate.

Primary Responsibilities:
Regional Human Resources HR Coordinator at 80% of Level of Effort LOE

Regional Human Resources Operations & Capacity Building
• Provide operational HR support to field HR teams and project leadership
while supporting the HR planning process for effective HR programing in the
• Partner with program and operational leaders within the region to understand
the areas of greatest HR needs in the field offices and develop a plan and
resources to support these needs.
• Lead local regional performance management and succession planning annual
review process. Provide advice and recommendations to their supervisor and the
Division Director based on the results of the review, as needed.
• Provide strategic advice on performance management and career development to
strengthen the links between individual performance and delivery of strategic
• Ensure quality new hire orientations and on-boarding practices for program
staff, as needed, across the region that help integrate new hires successfully
into ABA-ROLI; develop materials that can be adapted for use in local hire
• Provide ongoing training and support to field office leaders and staff on HR

• Provide program start-up and close-out support from the HR perspective.
• Analyze regional trends and metrics in partnership with the HR Department in
HQ to develop solutions, programs and policies.
• Direct employee relations issues within country offices to the HR Manager
and General Counsel office in the HQ. Conduct effective, thorough and
objective investigations, as requested.
• Serve as a Safeguarding Point of Contact for the assigned region and ensure
safeguarding issues are appropriately directed to proper channels.
• Maintain in-depth knowledge of country legal requirements related to
management of local employees, reducing legal risks and ensuring regulatory
• Partner with HQ HR and the General Counsel Office as needed/required and
advice country-based HR leads and Country Directors on actions needed to
comply with legal requirements, such as severance, tax withholdings, social
security, among others.

• Oversee Namely data/employment administration processes to ensure data
• Work closely with other regional HR coordinators, program/operational
leaders and employees to improve work relations, build morale, and increase
productivity and retention.
• Train and advise a Human Resources Professional in field offices to serve as
the leader for Human Resources in the field office, where applicable.
• Mentor and coach local HR staff.
• Other duties as assigned.

Regional Human Resources Compliance
• Provide coaching and support for local HR professionals to build the
required culture, values and ethical compliance.
• Identify areas of need, develop the implementation plan in coordination with
the supervisor and program staff and manage the plan for full regional
• Ensure a plan exists in each field office to achieve full compliance with
local employment laws; support and monitor plans, as necessary.
• Ensure field office HR manuals, processes, policies and procedures are
developed, continuously monitored and updated in compliance with local laws,
HQ standards and HR best practices.
• Conduct field office audits to ensure HR compliance with ABA-ROLI standards
and procedures.

Training & Development
Support Country Directors and partner with HQ program and operational teams
to plan training/development for employees and managers in support of program
objectives and career planning.

Regional HR Talent Acquisition
• Work in partnership with country offices to create strategies to attract
key talent in local recruitment processes and acquire a highly talented and
diverse workforce.
• Ensure transparent and legally compliant full-cycle recruitment process of
local staff is in place for each country office or program and is consistent
with hiring guidelines at ABA-ROLI.
• Provide talent acquisition efforts, including cold sourcing, for country
offices or programs in the absence of program HR representative and/or during
program start-up, as necessary.

Regional HR Business Development – Capture
Coordinate the preparation of HR programs and tools compensation and
benefits programs, Employee Handbooks, Standard Operating Procedures, manuals,
management guidelines, and other HR infrastructure to support proposals and
new projects.
Recruit local staff in support of new business development efforts.

ABA ROLI Uganda Operations Manager at 20% of Level of Effort LOE.
Under the guidance of the Deputy Regional Director, and in coordination
with the senior program staff in the country, the Operations Manager manages
the day to day operations of the Uganda ABA ROLI office, including finance
staff and contractors. Specific tasks include:
• Manages the general operations of the country office, particularly the
supervision and monitoring of finance, procurement, and operational logistics
of program activities; ensuring at all times that the procedures of ABA ROLI
regarding finances, banking, logistics, transportation, and procurement are
faithfully observed and implemented by all staff.
• Supports and supervises Field Finance Manager FFM to manage ABA ROLI
finance and procurement system.
• Review and approve monthly reconciliation of cash budget, wire request,
monthly ledger submission, vendor and procurement payments and files, field
advance payments, disbursement vouchers and invoices.
• Supervise the Field Finance Manager as the principal verifying officer and
review and approve all field procurement/logistics requisitions, and clear
shipment of commodities for the project.
• Review and approve ABA ROLI payroll monthly to ensure each staff receives
their salary on the appropriate date of the month and that all taxes and
social security payments are properly made.
• Manage ABA ROLI administrative, financial, logistical and procurement staff
to ensure their awareness of SOPs and their effective execution of their
• Oversee the FFM’s verification that ABA ROLI materials, supplies and
financial resources are used in a manner consistent with their intended
program purpose.
• Annually review contracts with a Uganda local counsel to ensure ABA ROLI is
meeting all Uganda labor regulations. Draft contracts for each ABA ROLI staff
member for review by ABA GCO, ensuring all appropriate benefits are allocated
in each contract.
• Other duties as assigned.

Required Skills & Qualifications:
• Bachelor’s degree and 7 years’ of related HR experience; Master’s degree
or a Law Degree and 5 years related HR experience.
• Experience working in HR with organizations or businesses with multi-country
operations at the regional level.
• Working knowledge of and experience in local employment laws at least in one
country in the assigned region.
• Excellent written and spoken communication skills in English including the
ability to communicate effectively in a multi-cultural environment and
diplomatically manage collegial relationships.
• Must possess strong computer skills: ability to work with Microsoft Office
product suite and HR systems.
• High degree of professionalism and discretion; culturally astute.
• Ability to establish and maintain effective working relationships with co-
workers, supervisor, project staff, and clients.
• Must be detail oriented and highly organized. Able to support and respond to
the needs of the program teams as quickly as possible to enable consistent
project service delivery.
• Must work well under pressure in a fast-paced, dynamic environment.
• Ability to work independently as well as perform in a matrix organization.
• Must have the ability and willingness to travel up to 30%.

Preferred Skills & Qualifications:
• Multi-country practice, particularly in the assigned region, is
• Proficiency in the local language skills, is preferred.
• Working knowledge of and experience in local employment laws in more than
one country in the region is preferred.
• Experience with Sharepoint and Namely is a plus.

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Regional Human Resources Coordinator and Operations Manager Jobs in American Bar Association Uganda vacancies in Uganda at American Bar Association

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