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operative Financial Services (UCCFS)

Uganda Central Co

This is a Full-time position in Kampala posted January 15, 2022.

Uganda Central Co Carreer opportunities in Kampala operative Financial Services (UCCFS) Jobs opportunities in Kampala at Uganda Central Co

# Job Description

UCCFS a national Financial Co-operative in Partnership with aBi 2020Ltd is
looking for competent persons to fill Positions of
Job title: 6 Mobile Banking Agents for SACCOS
Duty station Kampala, Mbarara, Mubende. Mbale,
Duties to perform will include but not limited to the following:
• Manage large numbers of outgoing & incoming calls
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable trust with customers through open and interactive
communication
• Provide accurate, valid and complete information by using the right
methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives
within the time limits, and follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file
documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements:
• Proven customer support experience or experience as a Client Service
Representative
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of
characters
• Excellent communication and presentation skills Ability to multi-task,
prioritize, and manage time effectively
• Diploma from a credible institution
• English and one of the local languages namely; Runyakitala Runyankole,
Rukiga, Rutoro, Luganda Lusoga/Lugisu,Kiswahili, Ateso, Rufumbira, lukonzo,
Acholi, Luo

Apply Online Now




Email:: [email protected]

Interested candidates should prepare a thoughtful cover letter, CV and send to
**[email protected]** or deliver hard copies to: CEO, Uganda Central
cooperative Financial Services Limited. UCA Building Plot 47/49 Nkrumah Road,
Kampala not later than **Thursday 20th, January, 2022 at 5:00pm, Please
indicate the Job title on the email subject.**

Uganda Central Co Carreer opportunities in Kampala operative Financial Services (UCCFS) Jobs opportunities in Kampala at Uganda Central Co

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