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Head of Commercial Banking & Executive Director

Ecobank Uganda Limited

This is a Full-time position in Uganda posted January 6, 2022.

Head of Commercial Banking & Executive Director Jobs in Ecobank Uganda Limited Uganda vacancies in Uganda at Ecobank Uganda Limited

# Job Description

The Executive Director will be responsible for supporting the Managing
Director in the overall strategy formulation and implementation of astute
leadership and management in line with the Bank’s vision, mission and values.

The Executive Director will ensure the Bank’s strategies and plans are aligned
with short and long-term objectives; developing and driving a high-performance
culture and, ultimately overseeing all business support activities to ensure
they deliver the desired results and are consistent with the overall strategy
and mission of the Bank.

The Executive Director will in addition effectively manage the Commercial
Banking portfolio and co-ordinate all the relevant business sectors, products,
services and resources to achieve the agreed sales volume targets, revenues
and profitability. Accountable for the achievement of the overall performance
of the Commercial Banking business within acceptable risk, regulatory, legal
and compliance framework. Manage both internal and external relationships to
bring the best value to the Bank.

Direct the creation of policies and procedures necessary for the operation of
the Bank and implement all policies and procedures adopted by the Board of
Directors.

JOB CONTEXT

–>Position the Commercial Banking business as a top tier solution in the market amongst competitor brands and products
–>Lead in the formulation of the Bank’s strategic, business and risk management plan and its implementation in consultation with Managing Director.
–>Keeping the financial position of the Bank under review to ensure that there is an appropriate balance of long-term and short term finance, and provision of adequate cash flow for day-to-day working and in compliance with statutory requirements and reporting.
–>As a member of the Board of Directors, the ED shares with other members their corporate responsibility for the formulation of policy and for the overall control of the Bank’s operations and financial goals.
–>Play a critical role in the Executive and the Board in developing the vision and strategic goals for the Bank;
–>Foster strong and robust relationships with Key stakeholders of the Bank including shareholders, customers, regulators and the communities in which we do our business;
–>Partnership & Stakeholder Management & Development – Work closely with the Board and the Executive Leadership Team to establish and review strategic priorities for key partnerships.
–>Support business growth and development through well-structured business plans and budgets;
–>Board Member and member to various Board and Management Committees and Member of the Executive Committee EXCO Team;
–>With the support of Managing Director maintain and uphold a strong Risk, Compliance and Governance Framework is embedded across the organisation.
–>Ensure strong risks follow ups are maintained in all the areas of Banking Operations mainly Finance and Treasury, Credit and Information Technology, in addition to other areas in Banking in terms of risk exposures and
–>Support the MD in the day to day running of the Bank.

KEY RESPONSIBILITIES

Business & Financial Performance

· Work with the GE Commercial Banking and the country MD to put in place
strategy and annually approved target market document for all sectors in
Commercial Banking with complete information on customer segmentation, target
names, products, services, revenues and profitability.

· Utilise the customer segmentation to drive growth and sustainability of
financials and revenues

· Prepare and deliver on approved budgets.

· Translate Commercial Banking targets and agree individual annual and monthly
targets with direct reports

· Responsible for the productivity and efficiency of the business groups,
branch network and performance of area managers in Commercial Banking,

· Identify and initiate business development activities to achieve the set
targets.

· Grow a strong and healthy balance sheet through the appropriate mix of
deposits, risk assets, products, pricing and innovation to sustain customer
relationships and gain market share.

· Maximum NPL of 3% of portfolio and 1% of portfolio revenues.

· Build and maintain productive relationships across units to support the
delivery of the DB’s goals.

· Ensure all due incomes are duly booked and correctly recorded.

· Track and maintain divisional performance records including sales tracker,
deposits, risk assets, provisions, incomes, costs and all relevant performance
indicators on a daily, weekly, monthly, quarterly and annual basis including
reconciliation with financial control.

Customer Excellence

· Responsible for building strong relationships with key customers, business
partners, Central Bank, Shareholders, local community etc. and leverage on
this to gain a deeper insight of the business and develop the portfolio

· Provide strategic direction for the Sector in order to deliver the set
targets.

· Achieve minimum of 5 products per customer and wallet share targets.

· Achieve minimum customer satisfaction rating of ‘very satisfied’.

· Deliver service within SLAs.

· Responsible for embedding a culture of service excellence in Commercial
Banking.

· Own and monitor escalated customer and regulatory queries/complaints and
resolutions process.

· In-depth understanding of competitor activities, financial service trends
and banking practices both nationally and internationally in order to
continually stay ahead of the market in customer solutions

· Ensure up to date competitor analysis is available and fed back to
management appropriately.

· Continuously feedback into the development of solutions-based products
development.

· Become an active member of the local community to ensure brand recognition
and relevance in the community.

Process, Controls & Operational Performance

· Own and manage the strategic risks and governance issues in Commercial
Banking in line with Group policy and procedures.

· Ensure all credits are processed within the guidelines of the Group Credit
Policy and Procedures GCPP manual.

· Work closely with Credit and Risk to monitor the credit portfolio of the
department and initiate proposals for new facilities or facility modifications
where necessary.

· Pro-actively and timeously identify potential problems early warning
systems and formulate appropriate risk mitigating strategies.

· Ensure own and Department’s compliance to legal and regulatory banking
requirements, audits and any other credit, risk or governance directives.

· Ensure adherence to all Group Policies and Procedures including; the CAP
Manual, the Credit Policy Manual, Anti-Money Laundering policy and the Code of
Business Ethics etc.

· Ensure all HR policies are complied with within Commercial Banking

· Achieve minimum ARR rating of ‘Acceptable’.

· Ensure financial reports of Commercial Banking is accurate and MIS is up to
date and relevant to the Bank’s business.

· Provide feedback on performance of service providers.

· Provide feedback to various sectors on the performance of staff e.g. IT,
Operations etc

Leadership & People Management

· Maintain and develop a culture of high performance, values and reputation in
the Department.

· Manage the performance of direct reports and ensure all KPIs are set and
met.

· Responsible for driving a strong staffing pipeline and succession plan for
Commercial Banking.

· Selection, appraisal and performance of direct reports including delivery of
all KPIs.

· Maintain and develop a culture of high performance, mutual respect, values
and reputation in the Unit.

· Actively work with Country Head, to identify any operational and resource
gaps people, budget and equipment.

· Understand and communicate clearly the business strategy of Commercial
Banking and Unit in a manner that enables buy in of the Unit.

· Implement at least one training per quarter for all staff.

· Motivate and engage the team to deliver on the unit’s set targets.

· Ensure competent back-up at all times and compliance with Leave Roster.

· Provide honest feedback on performance of colleagues

· Share knowledge and best practice with team members and other Unit heads

JOB PROFILE

Experience & Qualifications

–>Bachelor’s Degree in a Business-related field from a recognised reputable institution
–>Post Graduate Diploma in Banking, Finance or marketing desired
–>At least 10 years in banking or financial services sector and with not less than 10 years relevant senior managerial and executive experience with focus on building businesses and managing balance sheet portfolios.
–>Effective strategic planning and knowledge. Understanding of governance and legal frameworks.
–>Demonstrated people management skills

Skills, Capabilities & Personal attributes

–>The ideal candidate must be a prudent manager and inspiring leader, a strategic thinker with business acumen, and with an in-depth understanding of the banking and financial services industry.
–>An entrepreneurial mindset, with outstanding organisational, leadership, analytical thinking, with excellent problem solving, risk/controls management and project management skills.
–>Business Acumen
–>Experience in Financial and Risk management
–>Leading and Supervising
–>Reliability and Maturity
–>Execution
–>Relating and Networking
–>Self-Development
–>Purpose and Vision
–>Collaboration
–>Excellent with communication

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]https://www.linkedin.com/jobs/view/2861311598

**Closing Date** : 19th Jan. 2022

Head of Commercial Banking & Executive Director Jobs in Ecobank Uganda Limited Uganda vacancies in Uganda at Ecobank Uganda Limited

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