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Digital Innovations Officer

Farm Radio

This is a Full-time position in Uganda posted January 20, 2022.

Farm Radio Jobs in Uganda Digital Innovations Officer Carreer opportunities in Uganda vacancies in Farm Radio at Uganda All Jobs in Uganda January 2022

# Job Description

Position Location Uganda
Reports to Country Representatives; Digital Innovation DI Delivery Team Lead
Works closely with Regional Coordinator for Digital Innovations, Country
Program Manager/Head of Programs, Project Officers, Radio Craft Team,
Knowledge Management Team, Broadcaster Resources Department, Finance
Department and Volunteers

• Execute Digital Innovation DI responsibilities for all impact projects in
country 80%
• Provide systems administration and IT infrastructure services in the office

Responsibilities & duties
1 Execute DI responsibilities for all projects
Under the supervision of the Digital Innovation Delivery Team Lead and the
Country Programs Manager/Head of Programs, ensure that the agreed Digital
Innovation services are delivered effectively and to the highest standards
within FRI impact projects.
Service planning and delivery
• Collaborate with the Programs and Radio Craft RC teams to ensure that all
interactive components of projects are planned, implemented, monitored and
• Plan, deliver and evaluate DI services to projects using agreed tools and
processes, e.g. the Uliza Calculator and the Project Uliza Plan PUP

• Install and configure DI platforms to be used in projects
• Record and edit content on DI interactive platforms
• Assist the knowledge management team in conducting surveys, evaluations
and/or studies to measure the outcomes and impacts of IP’s Stations support
and capacity building
• Monitor the use of DI Services by partner radio stations who use DI tools
• Support the setup and training of Community Listening Groups CLGs to use
DI tools
• Train broadcasters on how to administer DI tools and platforms
• Provide distance coaching to stations involved in FRI impact projects
• Support the Broadcast Resources department in technical and subscription
• Write ICT assessment and in station training reports
DI delivery budgets and invoicing
• Monitor system usage under impact projects
• Working with project teams and Finance, ensure that service usage stays
within budget and that usage data is available for regular invoicing
Insights and improvements
• Give inputs on how to improve upon and develop new features for existing DI
Delivery tools including Uliza polls, Uliza live a.k.a. Voxbox and Uliza Log.
• Share lessons learned and insights from DI activities in country for
continuous improvements of FRI interactive platforms
Contributions to the DI Team
• Contribute to DI standardized policy and operation
• Contribute to FRI DI forum tech platforms
• Contribute to annual work plans and budgeting activities
2 Provide systems administration and IT infrastructure services to the
country office
Under the supervision of the Country Manager/Representative, Finance
Department and in collaboration with DI Team Lead, ensure and manage the
overall technology infrastructure for the local office including planning,
implementation and management of the software applications and hardware
infrastructure that support operations.
Equipment and Software
• Install and configure peripherals including scanners, external drives,
monitors and other peripheral hardware.
• Provide software and system troubleshooting and support
• Assure that all software on FRI equipment is licensed and keep record of
Networking and Security
• Monitor network to ensure network functionality and availability to all
system users
• Install, maintain, troubleshoot, and repair cabled, wireless and other
network infrastructure.
• In case of virus infection clean out affected equipment.
Users and Routine Administrative Tasks
• Ensure computer is set up prior to new hire start date and any related
• Handle the relocation of computer equipment as a result of office or
personnel changes.
• Train new and current employees on computer software and ICT systems.
• Work directly with vendors to schedule repairs and maintenance
• Assist the Finance and Admin Officer to create and maintain inventory, which
may include hardware, software and various items.

Qualifications & Competencies
• Degree or diploma in Information Technology or a related field or the
equivalent work experience in a relevant field
• At least 2 years’ experience in managing complex communication-for-
development or ICTs-for- development initiatives

• Good organization skills and ability to work under pressure and meet
• Effective written and oral communication in English with ability to produce
reports and present solutions.
• Knowledge and experience of program development and implementation,
including project cycles and results-based management
• Ability to work independently to troubleshoot, perform root cause analysis,
identify and isolate technical issues
• Ability to work and cooperate well with people
• Knowledge in audio editing and mastering
• Experience in the field of networking and computer maintenance
• Willingness to travel regularly within the country

Farm Radio is an affirmative action employer. Women, people of colour and
members of equity- seeking communities are strongly encouraged to apply.

Apply Online Now

Email:: [email protected]

FRI is an equal opportunity employer. Only those candidates selected for an
interview will be contacted. We welcome and encourage applications from people
with disabilities. Accommodations are available on request for candidates
taking part in all aspects of the selection process. To submit your
application, send your CV to **[email protected]** . No phone calls

Farm Radio Jobs in Uganda Digital Innovations Officer Carreer opportunities in Uganda vacancies in Farm Radio at Uganda All Jobs in Uganda January 2022

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