Centenary Bank Customer Service Jobs
Customer Service Consultant
This is a Full-time position in Kampala posted September 26, 2019.
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Job Title ⇒ Customer Service Consultant
Site ⇒ UgandaJobs.work
Organization ⇒ Centenary Bank
Duty Station ⇒ Kampala, Uganda
About US ⇒
Centenary Bank is the leading Commercial Micro Finance Bank in Uganda serving
over 1,300,000 clients a quarter of the banking population in 58 branches
spread countrywide. We are one of Uganda’s top three financial organisations,
employing more than 1,900 people. Joining Centenary Bank is an opportunity to
use your skills and experience in tackling real world problems.
Job Summary ⇒ The Customer Service Consultant will manage branch customer
experience while identifying and responding promptly to customers’ needs,
ensuring a constant high level of service and taking into consideration
Centenary Bank policy and procedures
Key Duties and Responsibilities ⇒
⇗ Migrate customers to digital platforms Capture applications for cente mobile, visa applications
⇗ Efficiently attend to customer’s requests whilst proactively cross sell appropriate products and services.
⇗ Submit weekly service reports to management
⇗ Manage stationery for utilization in the banking hall
Qualifications, Skills and Experience ⇒
⇗ Two years’ experience in the Bank
⇗ Reporting skills
⇗ Decision Making
⇗ Attention to details
⇗ Leading & Supervising
How to Apply ⇒
All candidates who desire to join Centenary Bank should send their
applications by following the instructions below; downloading an application
form for employment, download here
]https://www.centenarybank.co.ug/downloads/ApplicationforEmploymentForm-2018.pdf
, filling it and enclosing an application letter, Curriculum Vitae CV with
three professional referees and copies of academic testimonials/certificates
and send the application to:
General Manager Human Resources, Centenary Bank, P.O. Box 1892 — Kampala,
Uganda.
Note: While we thank all applicants for your interest. Only
shortlisted applicants will be contacted. Only shortlisted applicants will be
contacted.
Deadline: 27 th September 2019 by 5:00pm
Apply Online Through
Email⇒
URL⇒Link
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