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Banking Officer- E Channels

Dfcu Bank

This is a Full-time position in Uganda posted June 16, 2022.

Dfcu Bank Jobs in Uganda Banking Officer- E Channels Carreer opportunities in Uganda vacancies in Dfcu Bank at Uganda All Jobs in Uganda June 2022

# Job Description

Reporting to the Team Lead- E Channels, the role is responsible for
responsible for the daily processing of E-Channels back-office activities in
line with operating guidelines as a means of contributing to quality service
delivery. These activities include ATM Card production, QuickBanking
onboarding, Investment Club onboarding, Super Agency functions, Cheque book
support, support on Money Transfer services, handling, and offsite ATM
management.

Key Accountabilities:
• Receive, verify, acknowledge corporate customer Internet Banking /
QuickBanking applications as per the guiding processes and procedures.
Timely and accurate onboarding of customers on quick / internet Banking in the
system within the agreed service level agreement. First time right principles.
• Follow through on the timely delivery of the Cheque production and card
production files for Cheque books and ATM cards respectively.
• Track delivery ATM cards, Cheque books and PINs and keep the Business other
stakeholders informed on the status
• Receive and investigate queries that relate to E-Channels i.e., ATM Card,
PINs, QuickBanking, Super Agency, settlements, Cheque book, etc. and close
them within the agreed timelines.
Daily settlements for Money Transfers i.e., Western Union, MoneyGram,
Interswitch, VISA and Express Money and escalate any exceptions to Team Leader
E-Channels.
• Timely and accurate handling of superagency functions e.g., float
distribution, queries handling, user sights issues, etc.
• Handling offsite ATMs with the related activities i.e., Daily ATM account
reconciliation, proper key, and cash managements practices as per processes
and policies, monitoring of the ATM uptime.
Carryout out due diligence checks on the integrity instructions from both the
Branch and other channels. Report any exceptions timely.
• Attend to E-Channels queries in a timely manner and provide an update to the
stakeholders on the status.
• Timely processing of quick Banking Financial transactions EFTs, TTs & RTGs
and reporting suspicious transactions as per AML/CFT definition of the same.
• Work with the service providers to enforce delivery of services as per their
contracts and banks service standards.

Qualifications, Experience and Competencies Required:
• Bachelor’s Degree.
• One year’s banking experience.
• Must be able to handle multiple priorities and multi-task well to ensure
accurate and timely completion of all tasks and projects.
• Knowledge and understanding of the back-office operation, procedures, and
processes.
The ability to identify and engage with all the key stake holders in the
organization.
• Ability to prioritize daily tasks.
• Ability to work with strict deadlines
• Customer oriented Internal and external.
• High level of integrity and ethical standards.
• Excellent interpersonal and communications skills.
• Ability to pay attention to detail.
• Ability to effectively work within a team-oriented environment.
• Proactive approach to work with a high level of maturity and self-drive.
• Able to work under very demanding deadlines or timelines.

Apply Online Now




Email:: [email protected]

If you believe you meet the requirements as noted above, please forward your
application with a detailed CV including present position and copies of
relevant professional/academic certificates University Transcript, O & A
level, by close of business on Wednesday 22nd June 2022 to the email address
indicated below; **[email protected]**

Dfcu Bank Jobs in Uganda Banking Officer- E Channels Carreer opportunities in Uganda vacancies in Dfcu Bank at Uganda All Jobs in Uganda June 2022

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