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Agency Banking Supervisor

Finance Trust Bank

This is a Full-time position in Kampala posted March 6, 2022.

Finance Trust Bank Carreer opportunities in Kampala Agency Banking Supervisor Jobs opportunities in Kampala at Finance Trust Bank

# Job Description

The Agency Banking Supervisor will be in charge of developing, coordinating
and monitoring the implementation of Agent Banking Strategy in line with
Financial Inclusion strategy, annual budget, and regulatory framework.

Key Result Areas:
• Responsible for the preparation of Agency banking annual work plan with
clear targets for Agent recruitment, transactions and commission in consonance
with the Bank’s Financial Inclusion plan.
Implementation of the Agency Banking strategy in line with bank’s overall
strategy including drawing and implementation of the Agent recruitment and
training programme as per agency banking annual work – plan.
• Carry out regular Agent visits and Prepare performance reports as per agreed
visit schedules and BOU guidelines in line with the annual Agency Banking work
• Attend to Agent, internal and external customer queries and complaints in
line with the customer service standards of the Bank.
Work closely with the IT department to make ensure agent transaction systems
are up and running all the time.
• Carry out business risk assessments and institute controls in place to
mitigate the risks, monitor compliance and safe operations of the agents by
carrying out periodic visits.
• Support the business units in the identification of potential agents,
coordinate joint marketing activities and cross-sell Delivery Channels
Carry out back office processing to ensure timely reconciliation of agents
accounts and monitor both float and liquidity levels of Agents.
• Manage performance and productivity of both agents and line staff as per set
performance targets.

Minimum qualification requirements and Personal attributes for this
• The Position holder should hold a Bachelor’s Degree in business related
course e.g. Economics, Social Sciences, Business Administration, IT
• A minimum of two years’ experience in similar role.
• Excellent marketing skills.
• Excellent marketing and people management skills.
• Familiarity with agency banking practices, policies and procedures.
Proficient in relevant computer applications i.e. excellent Microsoft office
skills, excel, internet, etc
• Excellent analytical skills.
• Attentiveness to detail is critical.
• Demonstrated high integrity and sense of confidentiality.
• Results oriented with ability to meet deadlines.
• Flexible and able to work for long hours.
• Good interpersonal and teamwork skills.
• Ability to work under pressure.
• Personal attributes/behavioral Competencies
• The ideal candidate should be a good team player with the ability to grow
income from Agency Banking services.

The position carries an attractive salary and benefits package.

Apply Online Now


Suitably qualified candidates should address their email application to Head,
Human Resource, Finance Trust Bank, Plot 115 & 121, and Katwe. P.O. Box 6972,
Kampala, Uganda, and email it to **** . As well as
photocopies of academic testimonials, and a CV. The CV should include
telephone contacts and email addresses of three referees, one of who should be
the most recent employer.

Finance Trust Bank Carreer opportunities in Kampala Agency Banking Supervisor Jobs opportunities in Kampala at Finance Trust Bank

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