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3-2-1 Platform Director


This is a Full-time position in Uganda posted March 6, 2022.

Viamo Jobs in Uganda 3-2-1 Platform Director Carreer opportunities in Uganda vacancies in Viamo at Uganda All Jobs in Uganda March 2022

# Job Description

Mobile technology is revolutionizing how organizations engage with their end
users. More than 96% of the world’s population has access to a mobile phone,
meaning it is now possible to reach nearly every single person on the planet.
Yet 3 billion people living in emerging markets still lack access to relevant,
timely, and engaging information in their local languages, and their voices
remain underheard. The organizations that serve them lack the technology and
capacity to reach them, and many are unaware of the power of mobile technology
to meet their organizational goals.
Viamo connects individuals and organizations using digital technology to make
better decisions.
With more than 30 million people reached in 2020 alone, we are well on our way
to meeting our goal of reaching 50 million people annually by 2023.
Through its 3-2-1 Platform, Viamo connects individuals, influencers, and
organizations using digital technology to make better decisions and improve
their livelihoods. The 3-2-1 Platform touched the lives of more than 11
million users, globally, in 2021 and we are aiming high to meet our goal of
reaching 100 million users in 2026 with benefits including but not limited to
access to information, remote training, and accessing vouchers.

About the Role
The 3-2-1 Platform Director will be a senior member and an integral part of
the Viamo team in Uganda and the driving force behind the company’s platform’s
growth strategy. The 3-2-1 Platform Director will be responsible for
transforming & significantly scaling the impact of the existing 3-2-1 Service.
She will expand the reach of the platform within the country and
substantially increase user engagement levels
• She will help uncover, translate and serve user needs around potential
• She will identify and establish partnerships that will multiply and
diversify the platform’s value proposition.
• She will oversee in-country monitoring,quality control and success of the
platform, piloting and evaluating new initiatives, leading ideation sessions
and external communication MNO and other partners.
She will support the Country Manager/Director to secure new business
contracts for the 3-2-1 Service and create monetization opportunities for the

Key Responsibilities
• Spearhead the 3-2-1 Platform growth strategy’s execution in the country
of operation, to positively impact millions of lives by working closely with
Viamo’s 3-2-1 Global Platform Team.
• Contribute on-ground learnings, sourced through user/market research and
design-thinking practices.
• Test hypotheses and solutions in-country, in collaboration with the 3-2-1
Global Product Team through an iterative process and data-driven decision-
• Analyze user behavior on the product by monitoring all key indicators to
identify potential challenges and brainstorm innovative solutions.
• Collaborate with internal and external teams to lead the 3-2-1 platform
and/or services on top of it by ensuring platform, technology, and content
Build and manage relationships with in-country Mobile Network Operators MNOs
to make the service accessible to all subscribers nationwide.
• Liaise with MNO marketing and legal teams and take ownership of contractual
matters that will help achieve business goals and safeguard interests.
• Ideate and help create additional shared value features and services on the
platform for business viability for all stakeholders i.e., MNOs, content
partners, marketing channels.
• Determine opportunities that can further strengthen the value proposition of
the 3-2-1 Service in-country – engage with key public, non-government, and
private stakeholders to create new partnerships.
• Support the Country Director/Manager with the sale of 3-2-1 products to
significantly grow the revenue generated by the 3-2-1 Service.
Lead and guide the in-country 3-2-1 Team to ensure responsibilities pertaining
to platform structure, content management, and impact reporting are performed
as per the required quality.

Key Performance Indicators
• Expansion & launch of the 3-2-1 service to additional MNOs in the
• Monthly Active Users
• Monthly User Benefits Content Messages Listened to
• Revenue generated from the 3-2-1 Service

Team and Reporting Structure
The role reports to the Country Director
The 3-2-1 Product Manager reports into this role

We’re looking for someone who has a demonstrated passion for Viamo’s vision
and mission, and:
• At least 5 years of experience in a Senior Product Owner or Product
Manager role. Specifically, we are looking for candidates who have experience
working with mobile value-added services and have had success in scaling their
reach in collaboration with MNOs.
• A track record of growing the user base and engagement levels on a mobile
Proven experience & familiarity with IVR products/services.
• Experience working in a cross-functional, multi-cultural team environment
and working in an autonomous and entrepreneurial capacity to deliver on
• Proven management experience.
• Experience in behavior change communications and/or social psychology is
• Multilingual abilities, especially local languages, are an asset.

Viamo is an Equal Opportunity Employer. We value diversity and encourage
applications from all candidates. We believe that diverse perspectives help
our teams to create innovative solutions and understand our global clients’
needs. In alignment with our values, we are committed to recruiting and
retaining a diverse global workforce without discrimination.

Apply Online Now

URL:: Link to Apply

[ **Submit your CV and Application on Company Website : Click Here**

**Closing Date** : 19th March. 2022

Viamo Jobs in Uganda 3-2-1 Platform Director Carreer opportunities in Uganda vacancies in Viamo at Uganda All Jobs in Uganda March 2022

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