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Quality Assurance And Improvement Manag

Integrated Transport Solutions Limited (ITSL)

This is a Full-time position in Kampala posted January 12, 2021.

Quality Assurance And Improvement Manag Jobs in Kampala Uganda,Integrated Transport Solutions Limited (ITSL) Jobs in Kampala Uganda. Quality Assurance And Improvement Manag Jobs in Kampala at Integrated Transport Solutions Limited (ITSL).

Job Title Quality Assurance and Improvement Manager
Organisation Integrated Transport Solutions Limited ITSL
Duty Station Kampala, Uganda
Reports to: Head of Operations
About US
Integrated Transport Solutions Limited ITSL offers innovative business
solutions Public Transport and Fleet Management, Transport Information
Management Systems, Electronic Content Management, and other related services.
We do this by integrating technology to end-user processes and experiences.
ITSL is a young, dynamic business-support and management consulting ?rm with
big dreams and a pipeline of exciting opportunities. The latest project in our
portfolio is a complex but rewarding client-facing public-private partnership
in the transport sector.

Job Summary: The Quality Assurance and Improvement Manager will be
responsible for ensuring consistent quality of Uganda Driving Licence system
UDLS project production processes by developing, implementing, monitoring,
evaluating and ensuring adherence to standard operating procedures. You are
accountable for the quality of driving licences produced including consistence
and homogeneity. Key to this position is to keep abreast of licence
counterfeiting and inform management a timely manner
Key Duties and Responsibilities
Establish Quality Assurance Procedures: Develop quality assurance
procedures and methodologies throughout the licence production processes.
Build capacity in quality control: Direct and build capacity of project
staff on standard operating procedures and quality assurances systems while
providing quality assurance oversight throughout the production process. This
is may involve directly assisting with these processes and working closely
with team members to ensure that they are correctly utilizing quality
assurance methodologies and systems.
Training: Provide ongoing training, motivation, coaching, support and
correcting to employees to ensure that quality standards are met
Document and report quality issues to management and other departments in
the production process. This will involve preparing quality documentation and
reports by collecting, analysing and summarizing information and trends
including failed processes, recalls, corrective actions, and re-validations.
Maintain quality assurance records: Maintain detailed records of quality
assurance issues highlighting any production issues and devise improved
processes and procedures.
Validate quality processes by establishing product specifications and
quality attributes; measuring production; documenting evidence; determining
operational and performance qualification; writing and updating quality
assurance procedures.
Identify opportunities to enhance efficiency: support overall production
efficiency by identifying opportunities to enhance productivity. Take a more
active, hands-on role in implementing cost-saving and efficiency-enhancing
solutions both in quality assurance procedures and production activities as a
Compliance: Ensure quality procedures are adhered to at all times in the
production processes
Drivers Licence Testing: Ensure extensive quality testing of the licences
produced before they are released to clients.
Undertake regular market survey and interaction with key stakeholders to
identify licence counterfeiting and inform management

Qualifications, Skills and Experience
The applicant must hold a Master’s Degree in Business Administration or a
related field
Solid foundation in quality assurance
Extensive knowledge of process improvement and enhancement
Understanding of lot quality assurance LQAS methodology
Organization skills – this role requires a high degree of organization to
successfully direct and oversee all quality assurance procedures and
coordinate production processes
effective leadership, coordination, and motivation skills are vital
Good analytical and problem solving skills.
Excellent technical skills
Planning and organisation skills
Effective verbal and written communication and interpersonal skills
Problem-solving skills
Team working skills

Flexibility and adaptability in responding to a change, including comfort
with ambiguity and change to succeed within the evolving and sometimes
demanding culture of an organization.
An energetic self-starter with the ability to work effectively in a
culturally diverse, busy and evolving team.
High degree of professionalism.
Attention to Detail
Dealing with Complexity
Preparedness to undergo a police check
Availability to travel domestically if required
Ability to work flexible hours.
Ability to analyse data and create and review processes.
Good understanding of quality assurance methods and process e.g. Kaizen,
standard operating procedures, Six Sigma, Lean manufacturing etc.
How to Apply
All interested candidates should submit their resumes, letter of motivation
and copies of supporting documents to

Deadline: 15 th January 2021 by 5:00pm

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