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It Officer

Welthungerhilfe (WHH)

This is a Full-time position in Kampala posted January 13, 2021.

It Officer Jobs in Kampala Uganda,Welthungerhilfe (WHH) Jobs in Kampala Uganda. It Officer Jobs in Kampala at Welthungerhilfe (WHH).

Job Title IT Officer ]
Organisation Welthungerhilfe WHH
Duty Station Kampala, Uganda
Work Conditions This position is based in Kampala but with frequent
travel to Welthungerhilfe Field Project Offices
Start date February 15, 2021
About US
Welthungerhilfe WHH, founded in 1962, is today one of the biggest Non-
Governmental Aid and development agencies in Germany. We campaign against
worldwide hunger and for sustainable food and nutrition security by promoting
site-appropriate farming, establishing access to clean water, sanitation and
hygiene, improving healthcare and education for people living in rural areas
as well as promoting skills development for youth. In Uganda, Welthungerhilfe
currently is operating in the districts of Moroto, Yumbe, Katakwi, Arua, and
Fort Portal with its Country Office in Kampala.
Job Summary The IT Officer will ensure the functioning and security of
the Country programme’s information technology components and systems.
Key Duties and Responsibilities
Maintain the Country Programme hardware and software
Ensure the functioning of all hardware laptops, scanners, copiers,
servers, desktop computers in accordance with Welthungerhilfe standards
Maintain printers, digital cameras, scanners and other hardware components
through basic repairs and maintenance
Ensure smooth running of all software packages used at Welthungerhilfe
Continuously update all software to the latest versions
Test new or upgraded software systems and support the rollout
Record updates in hard and software inventory
Solve hard and software related problems
Ensure that all Warranty cards are kept in Separate file
Ensure that all Equipment’s are tagged properly.
Ensure an emergency deputy service in case of absence
In cooperation with the logistician, arrange for and follow up on external
maintenance services
Overseeing contractors when professional repairs are necessary on office
premises or externally.
Advise and train Welthungerhilfe staff in relevant IT packages
Support in new staff induction
Recommend the purchase of new and upgrade of existing hardware/software
components and systems
Be part of the procurement / tender process for electronic equipment.
Support in the installation and security of information technology
components and systems
Monitor and maintain of the IT systems both at country office and field
Resolve daily IT issues through a series of actions; TeamViewer, phone call
or even or face-to-face
Install and maintain a local area network LAN
Document installation and settings on the server and on each computer
Support the process of account creation and deactivation
Establish proper back-up systems and ensure system security
Periodically update anti-virus software

Qualifications, Skills and Experience:
First degree in Information and Technology or related field area.
At least four years of experience in similar position with an INGO/NGO
Organization preferably
Very good knowledge of the Windows operating system Windows 7, Windows 10
& Windows Server and of Microsoft Office 2010 and 2016 & Linux systems
Good knowledge & work on experience of IT equipment, software and
Good System admin, analytical & troubleshooting skills.
Able to network connect computers and peripherals and share resources
printers and files
Good knowledge of system security and network security
Good knowledge & work on experience of wireless and network technologies
Good understanding of data back-up strategies
Required Skills & Competencies
Excellent Organization skills, self-motivated, proactive and able to
accomplish set deadlines
Good analytical and reporting skills
Ability to work under minimum supervision.
Demonstrate team spirit & high integrity.
Able to work in multi-cultured environment
A good command of both spoken and written English is necessary
Flexible and willing to work upcountry and outside normal office hours
Sensitive to personal and organizational security policies
Good interpersonal and communication skills
Excellent skills in communications, knowledge transfer and training
Flexible and patient and ability to cope with high workload.
How to Apply
All qualified and interested applicants should submit their applications with
a detailed CV contact details including telephone numbers of reference persons
max. 3 pages and a one page motivation letter by email to not later than January 22, 2021. Files
should be submitted in single email with standard file types like MS
Word.doc and Adobe Acrobat .pdf and should not exceed 2MB.
Please indicate the position for which you are applying for in the subject
line of your E-mail. Kindly note that only shortlisted applicants will be
contacted. Welthungerhilfe is an equal opportunity employer; qualified female
candidates are strongly encouraged to apply.
Job applicant’s privacy notice: All the information you provide during the
process will only be used for the purpose of progressing your application, or
to fulfil legal or regulatory requirements if necessary. We will not share any
of the information you provide during the recruitment process with any third
parties outside of this purpose.
Deadline: 22 nd January 2021

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